The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:
• Verify your identity
• Integrate your file
• To conduct research on your ability to pay with Credit Reporting Institutions (Credit Bureau)
• Manage collaboration agreements and contracts
• Follow up on the services requested and comply with contractual obligations
• Manage collections, if necessary, for products and services in compliance with the business relationship
• Register and update our Databases
• To retain your information for compliance with legal provisions and requirements of various authorities and/or regulatory entities
• To provide the services that you have requested and contracted.
• To address your questions, complaints, clarifications and suggestions
Additionally, and as secondary purposes, we will use your personal information for the following purposes, which are not necessary but allow us to improve personnel management:
• To offer technological development and telecommunications services and to guarantee resource management through the creation of a state-of-the-art infrastructure
• Offer you the renewal of the contracted service
• Conduct surveys on service quality
• To offer or send you promotions and advertising from EC Line
• To understand their needs and preferences in order to offer them products that suit those needs and preferences.
• To establish communication and contact you through the means you provided us for such purposes.
• Invite him to participate in our events
• Prepare marketing studies, market segmentation, and statistical analyses
If you do not wish for your personal data to be processed for the additional purposes indicated in this notice, you may request this by sending an email to avisodeprivacidad@eclinepos.com addressed to the Data Protection Committee, or by downloading the available "ARCO Rights Form," or by sending a written request including your full name, telephone number, address or email address to receive notifications, and a copy of your official identification to the following address: Romero de Terreros, #804-D, Col. Del Valle, Benito Juarez, Mexico City, CP 03100. This request should be addressed to the Data Protection Committee.
• Personal data
• Personal asset and/or financial data
In addition to the personal data for the purposes described in this privacy notice, we confirm that EC Line will not use personal data classified as sensitive.
The processing of your personal and financial/asset information will be carried out based on the principles of lawfulness, quality, consent, information, purpose, loyalty, proportionality and responsibility enshrined in the Federal Law on the Protection of Personal Data Held by Private Parties.
We inform you that our website uses cookies; the purpose for which the aforementioned data is collected is to offer you a better browsing experience on our platforms.
For additional information on how we use cookies and other tracking technologies and how you can control them, please review our Cookie Policy.
These technologies can be disabled by following the procedures for each browser; however, please note that disabling them may prevent you from getting the full functionality that our website can offer.
We inform you that, in accordance with legislation on the protection of personal data, we are authorized to transfer your personal data to third parties, without obtaining your consent, only under one of the following circumstances:
• is provided for in a Law or Treaty to which Mexico is a party
• is necessary for medical prevention or diagnosis, the provision of healthcare, medical treatment, or the management of healthcare services
• be carried out to parent companies, subsidiaries or affiliates of EC Line and that operate under the same internal processes and policies
• is necessary by virtue of a contract entered into or to be entered into in its interest, by the responsible party and a third party
• is necessary or legally required for the safeguarding of a public interest, or for the administration of justice
• is necessary for the recognition, exercise or defense of a right in a judicial process
• is necessary for the maintenance or fulfillment of a legal relationship between EC Line and you
• Regulatory Authorities and Entities: Comply with the information requirements requested by various regulatory authorities and/or entities
• Companies and Institutions: Provide the services contracted through EC Line
